twitter for business
• It's a new chance to connect with your customers where they are, via short instant messages called "Tweets"
• Tweets are concise messages, conveying your friendly, public conversation with customers at lightning speed!
• Hear what your clients want, the moment they want it, so you can provide immediate customer service
• Allow your customers to have even more access to your business, as they use twitter on their computer or mobile phone
• Build deeper relationships with existing customers and partners who read your Tweets
• Get on the radar of potential customers and partners
• Show your customers that you are there to hear their feedback about your business
• twitter gives you another platform to provide special offers, coupons and deals from your business
• Take people behind the scenes of your company with photos
• Let your twitter "followers" know about upcoming projects
• twitter continuously collects market intelligence and feedback, letting you do research on Twitter's value to your industry
Getting Started
1. Sign up for a twitter account at www.twitter.com
2. Provide basic information and a short, compelling Bio
3. Find relevant twitter users to "follow," like customers, partners and competitors
4. Post your first Tweet! Use a casual and friendly tone that welcomes your customers (new and old) to reply
5. Dive into the twitter community by greeting those you know on twitter. Post a link to your website or an online article about your business or industry
Learn more about using twitter for your business:
business.twitter.com/twitter101
twitter.com/goodies
business.twitter.com/twitter101/best_practices
